Welcome to Seequent cloud health dashboard.
Follow the operational status of our products, key features and services.
Issues and interruptions are listed on this page.
Get email notifications whenever Seequent creates, updates or resolves an incident.
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Resolved -
The upstream authentication issue has been resolved, we will continue to monitor.
Nov 1, 19:59 NZDT
Identified -
Our login service provider is experiencing degraded performance resulting in intermittent login errors for Evo services. Our provider is investigating.
Nov 1, 19:01 NZDT
Resolved -
This incident has now been resolved.
Oct 31, 03:34 NZDT
Monitoring -
We have identified the root cause of the intermittent login failures and degraded response times affecting Evo services in the US region. The issue was traced to instability in our Identity Management System (IMS). A fix has been applied, and we are currently monitoring the system to ensure full recovery and stability.
Oct 31, 02:49 NZDT
Identified -
We have identified the root cause of the intermittent login failures and degraded response times affecting Evo services in the US region. The issue originates from our Identity Management System (IMS), which is currently experiencing instability. Our engineering team is actively working on mitigation and a permanent fix.
Oct 31, 02:22 NZDT
Resolved -
We have now seen full recovery across all Evo services.
Oct 30, 12:07 NZDT
Monitoring -
Our upstream provider is rolling out a fix for the issue, we are seeing an improvement on service availability. We will update again when we reach full recovery.
Oct 30, 09:27 NZDT
Update -
An upstream issue with a service provider is causing intermittent connectivity and authentication issues with Evo Services. We are working with the provider and will provide updates when available.
Oct 30, 09:02 NZDT
Update -
All functionality has been restored for all impacted services; we will continue to monitor all components. Thank you for your patience.
Oct 30, 08:54 NZDT
Update -
We are continuing to work on a fix for this issue.
Oct 30, 08:26 NZDT
Identified -
The source of the disruption has been traced to an underlying global issue with an upstream cloud provider. The provider is working on a resolution to restore services. Seequent Evo products are encountering degraded availability due to this issue.
Oct 30, 07:49 NZDT
Investigating -
We are currently investigating an upstream issue preventing users from being able to log into some Seequent products. We are investigating.
Oct 30, 05:22 NZDT